Privacy Policy

The information we collect and reasons why

In certain places on the web site you may be asked to provide us with personal information about yourself (your email address, name etc.) these tend to be the pages were you book your courses and experiences i.e. Avon Gorge Rock climbing, The Big One Abseil, etc. This is allows us to provide a number of functions from replying to any email's you may send to allowing you to personalise your visit to www.upandunderadventures.com

By giving us such details we aim to provide you with a better service, giving you the information you want to see and contacting you if you would like to know when new information is added to the site. Up & Under Adventures will act in accordance with current legislation and aim to meet current Internet best practice.

We also (anonymously) monitor visitors to the site so that amongst other things we can see which sections are being viewed, how long for and where the visitors came from all of which is invaluable information for us in terms of developing the site and monitoring our performance.

We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal processes, we do not share personally identifiable information with third parties without your consent except in the following instances:

Unless required by applicable law or pursuant to a court or similar order.
As deemed necessary, in our discretion, to protect the legal rights or the property of Up & Under Adventures, a registered user or third party, or to prevent personal injury.

How to access your personal information

You have the right to request a copy of the personal information that we hold about you with regards to the website. You can also request that any incorrect information about you be updated.

www.upandunderadventures.com uses 1 type of ‘Cookie’ to function:

Google Analytics is a free service provided by Google inc. which sets a cookie to that allows us to evaluate how visitors use the site, and give us broad trends in how people access the website such as whether using a computer or a mobile phone. This is essential to us in helping make sure we provide the right information in the right format for our visitors.

For more information on the cookies set by Google Analytics please click here to see Google's privacy policy. You can also opt out of being tracked on Google Analytics to visit Google's opt out page please click here. Please note: Choosing this option in Google Analytics will opt you out for all websites not just www.upandunderadventures.com

EU Cookie Directive

As you may have read the law has recently changed in relation to the use of Cookies. We have investigated many ways in which we can meet this directive. Guidance is however still evolving and many of the options available are quite obtrusive and can interrupt your browsing experience. Therefore we have taken the view that currently we will provide information on the cookies we provide (as above) and advise users on how to change their browser settings to block cookies, please click here, to learn more about cookies from the AboutCookies.org. This will allow you to take control of cookies across all websites, not just on www.upandunderadventures.com